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Introducing PAL Solutions: A New Era of Support for US Labs

The next level of laboratory support has arrived in the United States. We are proud to introduce PAL Solutions, a dedicated organization of application scientists and engineers committed to ensuring optimal performance and efficiency in your laboratory. From complex method development to seamless system configuration and expert installation, our new US-based team is here for you.

2025: Voucher and trade in (840 x 590 px) - Trade In

An Exclusive Offer for US Customers from PAL Solutions

We are thrilled to introduce PAL Solutions, our dedicated US-based customer support organization. To celebrate its launch, PAL Solutions is offering an exclusive trade-in program for our US customers.

When you upgrade to a new PAL System, i.e, a PAL RSI, you can trade in your legacy instrument and receive up to $5,000 in credit. This credit can be used for a wide range of expert services and solutions provided directly by the PAL Solutions team in the United States, including:

System & Solution installations
Preventive maintenance and service plans
Spare parts and consumables

This is your opportunity to expand your lab's capabilities and get rewarded for your investment. Terms and conditions apply.

Learn more about PAL Solutions Claim Your Credit

Our Trade-In Program is the ideal way to modernize your laboratory while maximizing the value of your existing equipment.

Exclusive to the US: This offer is managed by PAL Solutions and is only available to customers located in the United States.
Claim Your Credit: Contact PAL Solutions by October 31st, 2025, to enroll.
Invest in Your Lab's Future: Use your credit to ensure your new system is installed, maintained, and optimized by our dedicated US-based experts.

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Seamless integration with our Emulator

Upgrade to the PAL RSI without disrupting your existing workflows.

We recognize that maintaining your current Chromatography Data System (CDS) and Laboratory Information Management System (LIMS) is critical. The primary challenge of any hardware upgrade is the potential disruption of exisiting processes.

One solution is the PAL-xt Emulator Software.

This powerful software is available to any lab in the world upgrading to a new PAL RSI. It ensures your state-of-the-art hardware integrates perfectly with your existing software environment, including legacy software like Analyst. You gain the significant advantages of the PAL RSI's modern hardware, i.e., enhanced robustness, speed, and reliability, while your team continues to operate in a familiar software environment. This ensures a seamless integration of the new hardware into your workflows.

Learn more Download Upgrade Guide

What is the PAL-xt Emulator Software

Why Upgrade to the PAL RSI?

Regardless of which path you choose, the PAL RSI system represents a significant leap forward for your laboratory.

Enhanced Productivity and Precision: Automate time-consuming tasks with faster injection cycles, increasing throughput and freeing up lab personnel. This minimizes human error and reduces sample loss, leading to more reliable and precise results.

Reduced Maintenance and Downtime: The innovative PAL Volumetric Pump, at the heart of the new LC/MS Tool, is designed for reliability and requires minimal maintenance. This eliminates the difficulty of sourcing spare parts for older PAL-xt systems and maximizes instrument uptime.

A Future-Proof Investment: The PAL RSI is designed for expandability, allowing for the addition of new tools and modules to accommodate future sample preparation needs.

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Our teams are ready to help you find the perfect solution for your laboratory.

For all general inquiries about the PAL RSI and the PAL-xt Emulator Software, please contact us directly via the form below.

For our US customers, contact PAL Solutions directly to discuss the exclusive trade-in offer and get expert advice from our dedicated US-based team using the button "Claim your Credit".